If you are a resident or HOA board member charged with contacting Phoenix HOA property management services for your community, you should note the importance of your task. Making the right decision is essential and it is necessary to do your homework. At the outset, you should look for a company with a proven track record and years of experience. In addition, there are other factors to consider when contacting property management services for your home or community.
Know What Your Phoenix HOA Needs from Management Services
Before you start looking for a company to assist with services for HOA boards of directors and homeowners, you need to assess your needs and goals. Your community’s size, age, homeowner demographics, and related issues are important factors for your search.
Research Property Management Companies
Many organizations have websites with information on how to contact them, and you can review more about their services as well. In a sense, you are conducting an interview, so you should be assessing as much about the company as you would a prospective employee.
Community Ties are Important
Property management services are most effective when they know the Phoenix area, its residents, economy, and other important factors. When you are reviewing candidates for consideration, ask questions that will reveal the company’s ties to the community and surrounding area.
Consider Credentials
The Community Associations Institute (CAI) offers training and seminars dedicated to making property management companies more effective at serving their clients. Check potential candidates to see if the company and employees are CAI certified. You should also review partnerships locally, including Arizona Realtors, Arizona Association of Community Managers (AACM), and more.
Look for Phoenix HOA Management Services that Offer Board Training
Some board members are unfamiliar with their powers and duties, which can be a serious problem for the communities they support. Some of the best property management companies offer training for directors, which benefits the association, creates a strong relationship, and streamlines operations.
Online Portals and Mobile Apps Make Things Easy
When your community is empowered with solutions that enable them to access essential functions, there is more incentive to get involved. The latest technology can allow homeowners to perform a number of items online or on their smartphone. Some of these items include:
- Voting on issues affecting the community
- Reporting problems or work orders
- Paying assessments
- Viewing HOA documents
- Following up with requests through the architectural committee
Property management companies also have online portals for vendors, property managers, homeowners, directors, and others to communicate regarding projects and operations. Relevant parties can accomplish tasks quickly and information is available in real-time, rather than waiting for responses to voicemails and email.
Learn More About Our Phoenix HOA Property Management Services
When you know how to contact HOA management services for your home or community, you gain the advantage of finding the best fit for your circumstances. To hear about how we support homeowners and HOA directors in Phoenix, please contact City Property Management Company by calling 602.437.4777. You can also visit our website for more information or to request a proposal.