How HOA Management Works to Provide Resident Services

The purpose of an HOA is primarily to manage, market, facilitate the sales of homes in a residential community, but this is not all an HOA does. A homeowner’s association (HOA) is also tasked with organizing community events and handling maintenance and repairs to common areas. A Chandler HOA property management services company can make these tasks easier for an HOA by providing the support and software necessary to perform its role.

Below are a few of the key ways HOA management works to provide residential services.

Coordinating Community Maintenance and Repair Services

In a planned community, part of the appeal is the neatly manicured lawns and the well-maintained roadways and common areas, like a clubhouse, playground, tennis courts, or swimming pool. HOA management coordinates maintenance and repair services with local contractors to ensure that these features are always in good condition for residents and guests.

Rental Management

In many communities, many houses and apartments and in fact rented out. An HOA management provider can also handle the leasing of these rental properties, including marketing them, screening prospective tenants, performing regular maintenance and repairs, collecting rent, and handling the eviction process when necessary.

CC&R Enforcement

A covenants, conditions & restrictions (CC&R) document is a document that outlines the rules and limits in place in a community. It can include restrictions like:

  • Aesthetic guidelines for homes;
  • Parking rules;
  • Noise level restrictions; and
  • Square footage limits for individuals considering adding onto their homes or building new homes within the community.

Part of an HOA’s job is to enforce the rules included in its community’s CC&R. This includes resolving disputes between individual residents and the HOA regarding the CC&R’s terms. It can also explain the CC&R’s rules to residents when misunderstandings arise.

Keeping Residents Informed

Community residents need to be informed about issues that affect their communities, like criminal incidents and insect infestations, as well as more mundane facts like the trash pickup schedule. An HOA can issue community alerts via email, text message, or through its own proprietary app so residents are always informed about potential hazards, like extreme weather alerts and reported break-ins and concerns like lost pets.

Another part of keeping residents informed about issues that matter to them is making all community documents easily accessible. HOA management companies can do this by creating and maintaining secure resident portals that enable residents to access documents like:

  • Their payment histories;
  • Maintenance and work reports they’ve made and their status; and
  • Contact information for relevant parties, like HOA directors.

Effective HOA Management Builds Stronger Communities

Providing effective HOA management is not easy. Your board of directors can make it easier for your community by working with a Chandler HOA property management services company to manage the tasks associated with HOA management. Get started with City Property Management Company today by contacting us to set up your initial consultation. Our team can answer your questions and point you toward the support you need.